Arvato takes over warehousing and distribution for ECOVACS Robotics in EMEA
Guetersloh/Dueren – Arvato SCM Solutions is the new fulfillment partner for the in Duesseldorf, Germany based European Headquarter of ECOVACS Robotics, a global leading manufacturer of home robotic appliances. As part of the collaboration, the service provider is responsible for the entire warehousing and distribution processes of robots and accessories for the EMEA region since the beginning of March. Operating out of Arvato’s 75.000 square meter logistics site in Dueren (North Rhine-Westphalia), an essential part of the solution developed for ECOVACS is Arvato’s new transport management system, which allows all inbound and outbound shipments to be managed and billed carrier-neutrally.
“For our growth in Europe, we needed a partner with experience in retailing, covering specific retail requirements, while at the same time providing a high level of system automation as well as efficiency through scalable structures,” explains Andreas Wahlich, General Manager of ECOVACS Europe. In the highly competitive European market for home robotic appliances, the robotics company currently ranks second in terms of market share. In its home market China and the Asia-Pacific region in general, ECOVACS is the market leader.
The new business was implemented at the state-of-the-art multi-user site in Dueren. From there, Arvato SCM Solutions manages and distributes ECOVACS robots to business customers, distributors and consumers in the EMEA region. “We started with several central European countries as well as some third party countries like Switzerland and Ukraine,” states Dennis Schmitz, Director Account Management Hightech & Entertainment at Arvato SCM Solutions. Overall, he expects a shipment volume of around 300,000 floor and window cleaning robots in the first year – with a strong growth tendency for the following years.
“ECOVACS is a client with high growth potential and active in the fast-evolving robotics market – a target industry that is also a part of our growth strategy,” says Thomas Becker, Executive Vice President Hightech & Entertainment at Arvato SCM Solutions. “Here we can leverage one of our strengths, focusing on standardized and efficient processes in highly complex retail environments.”
About Arvato SCM Solutions
Arvato SCM Solutions is an innovative and international leading service provider in the field of supply chain management and e-commerce. Partners come together with industry specialists in the fields of Automotive, Banks, Insurances, Consumer Products, Healthcare, Hightech, Entertainment, Publishing and Telecommunication. More than 14,000 employees work together to provide practical and relevant solutions and services worldwide. Using the latest digital technology, Arvato develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers. Arvato SCM combines the know-how of its employees with the right technology and appropriate business processes to measurably increase the productivity and performance of its partners.
Arvato SCM Solutions is part of Arvato, a leading international service provider. Approximately 70.000 Arvato employees in more than 40 countries design and produce innovative solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains. These include financial, CRM, SCM and IT solutions, as well as digital marketing services. Arvato is a wholly owned subsidiary of Bertelsmann.
For more information, please visit scm.arvato.com.
About ECOVACS ROBOTICS
ECOVACS Robotics, a leading household robotics brand, is on a mission to simplify the daily lives of people all over the world with its range of intelligent products. Both a pioneer and a trendsetter in smart home technology, ECOVACS’ philosophy is to "Live Smart. Enjoy Life".
Founded in 1998 by Dongqi Qian in Suzhou, China, ECOVACS quickly became the local market leader. The company expanded into Europe in 2012, establishing European headquarters in Düsseldorf. In 2017, further offices were opened in Spain, France and England, followed by an Italian subsidiary in 2018.
The company is on course for continued global growth. With innovative products, an extensive network of distribution partners, and a focus upon research and development in the smart technology industry, ECOVACS is already a household name in a number of European countries. The company employs over 5,000 people across the globe.