Arvato: delivering good patient care
We believe that healthcare systems, sales channels and distribution chains undergo constant change to ensure patients derive the greatest benefit from innovative and existing pharmaceuticals and medical products at the most reasonable costs. We support you in making this happen.
Arvato integrates healthcare know-how, economies of scale and a broad understanding of processes and IT systems to develop bespoke outsourcing solutions.
Our clients benefit from seamlessly integrated order-to-cash solutions which connect them to the point of care, thus ultimately supporting their patients.
We develop and implement solutions that actively integrate all players in the healthcare system – from the patient to the doctor and pharmacist, to the health insurance providers and manufacturers. These solutions include the following:
- Order-to-cash distribution of pharmaceutical products and medical devices, manufactoring & postponement
- Innovative field inventory management at the point of care
- Healthcare e-commerce
Customer reference Olympus
Read all about the supply chain solution for our customer Olympus.
Stable systems and reliable processes are especially crucial in the healthcare sector. After all, human health is at stake.Thorsten Winkelmann, President of arvato Healthcare
Our SCM key solutions
Integrated order-to-cash-solutions that provide best distribution concepts for (bio)pharma and medical device companies - central, local or regional.
Field inventory management
Efficient solutions in and en route to hospitals such as consignment stock management offer greater transparency of processes and optimise cost control.
CRM and IT solutions
Innovative and personalized solutions for patients, insured people and employees like patient support programmes or occupational health management.
Strong international site network
We are your partner when it comes to the internationalization of your distribution models. With our centralised operation, a standardised IT system based on a fully integrated SAP system and a centralised quality management structure we provide a flexible framework for individual and harmonized European solutions.
Quality @Arvato Healthcare
All of our services are based on international quality control systems. To protect your data and products, we rely on secure IT systems, financial services compliant with the Sarbanes-Oxley Act, and quality control officers at every location.*
We operate in accordance with:
- ISO 13485
- ISO 15838.2010
- ISO 9001
- Known consignor (air freight safety)
*with the exception of Bad Laer (planned for 2017)
One face to the customer
Within the Healthcare area of Arvato, more than 1.200 qualified and highly motivated employees work hand in hand with you to make sure your customers are satisfied and your patients are optimally taken care of.
No matter how complex your solutions and processes we cover for you are: We provide one dedicated contact person, who not only knows all of your processes inside out, but also coordinates and takes care of all of your requirements. Within the solution development and operational implementation, this person will be your central point of contact to all Arvato experts.