Arvato: delivering good patient care
We believe that healthcare systems, sales channels and distribution chains undergo constant change to ensure patients derive the greatest benefit from innovative and existing pharmaceuticals and medical products at the most reasonable costs. We support you in making this happen.
Arvato integrates healthcare know-how, economies of scale and a broad understanding of processes and IT systems to develop bespoke outsourcing solutions.
Our clients benefit from seamlessly integrated order-to-cash logistics solutions which connect them to the point of care, thus ultimately supporting their patients.
We develop and implement solutions that actively integrate all players in the healthcare system – from the patient to the doctor and pharmacist, to the health insurance providers and manufacturers. These solutions include the following:
- Order-to-cash distribution of pharmaceutical products and medical devices, manufactoring & postponement
- Innovative field inventory management at the point of care
- Healthcare e-commerce
Our quality assurance, managed from a central source, and Europe-wide standardised and SAP-based IT system can be applied to all warehouse locations and minimise the complexity of each process. They also provide manufacturers with a comprehensive and standardised reporting system, maximum transparency, and one single contact person responsible for addressing all questions and topics at all sites across Europe.
Customer reference Olympus
Read all about the supply chain solution for our customer Olympus.
Stable systems and reliable processes are especially crucial in the healthcare sector. After all, human health is at stake.Thorsten Winkelmann, President of arvato Healthcare
Our key solutions
Integrated order-to-cash-logistics solutions that provide best distribution concepts for (bio)pharma and medical device companies - central, local or regional.
Field inventory management
Efficient solutions in and en route to hospitals such as consignment stock management offer greater transparency of processes and optimise cost control.
Arvato provides integrated e-commerce models for the healthcare industry, helping manufacturers establish and develop direct patient contact. We successfully setting up websites with UX-optimized web shops, carrying out financial processes and taking care of sales logistics including returns. Benefit from our experience in online marketing and develop content marketing approaches together with us.
Strong international site network
We are your partner when it comes to the internationalization of your distribution models. With our centralised operation, a standardised IT system based on a fully integrated SAP system and a centralised quality management structure we provide a flexible framework for individual and harmonized European solutions.
How we work
All of our services are based on international quality control systems. To protect your data and products, we rely on secure IT systems, financial services compliant with the Sarbanes-Oxley Act, and quality control officers at every location.*
We operate in accordance with:
- ISO 13485
- ISO 15838.2010
- ISO 9001
- Known consignor (air freight safety)
*with the exception of Bad Laer
Arvato serves various sales channels from its warehouses in order to ship medical products to: wholesalers, hospitals, pharmacies, doctors, laboratoriesand patients. We provide optimal support for manufacturers’ multi- and omni-channel strategies, shipping goods from one warehouse which facilitates the creation of standardised structures, a higher level of transparency, optimised processes and stock and reduces costs.
CRM and IT solutions
Innovative and personalized solutions for patients, insured people and employees like patient support programmes or occupational health management.