Healthcare is a field in constant change: the focus is increasingly on the needs of patients, while digital transformation is having a significant influence on sales and distribution channels. Another factor that continues to have a significant effect on our businesses is the ever-increasing internationalisation of distribution and logistics structures. These trends determine our actions as a service provider, since our task is to support our customers with their transformation and their growth. Internationalisation and innovative solutions at the point of care are the focus points here. One prominent example is our activities in Spain. This issue of our healthcare news contains a special feature on Spain and we take a closer look at the country with the highest life expectancy in Europe.

I’m also delighted to present our expanded site in Hamburg which we opened in September together with our long-standing customer Olympus. You can also find an update on the international roll-out of our STOK inventory management services in and en route to hospitals. See what else this issue contains in the following table of contents.

Happy reading!


Dr Thorsten Winkelmann

Our topics

Supply chain management

Arvato & Olympus

The Arvato site in Hamburg Allermöhe has been extended by 10,150 square metres. Olympus has already moved in.

Supply chain management

Cool! – all the way to the Far East with active cooling

Since 2015, more than 200,000 shipments of medical products have been delivered to 75 different countries.

Patient Relationship Management

Lengthy waiting times for appointments with a consultant? Not with Arvato

Since January 2016, Arvato has supported the doctor’s appointment service for the Association of Statutory Health Insurance Physicians in Lower Saxony.

Supply chain management

Cycle Counting and other stories

The solutions in and en route to hospitals are currently being rolled out in several additional European countries.


Berlin Calling!

Arvato at the Capital Congress 2016 in Berlin.


Communication in the health sector becoming more secure

Arvato has gone online with a central directory service.

Mail-order pharmacy

Sanicare among Germany’s top three

How satisfied are customers with German mail-order pharmacies? Sanicare wins among other things in pricing, product quality and user-friendliness of the online shop.


Issue 1/2016

Strong partner for Europe

healthcare news 01-2016
Issue 03-2015

Patient care and e-health

healthcare news 03-2015
Issue 02-2015

Greater efficiency with telemedicine

healthcare news 2-2015

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