Omnichannel warehousing & distribution
Arvato has a global presence in America, Europe, the Middle East, Africa and Asia-Pacific, and operates more than 63 locations and storage areas with more than 1.3 million square meters. All locations are directly managed by Arvato employees. Arvato's combination of B2B and B2C expertise offers real added value. Arvato can both send pallets and pack parcels for the final customer and ship worldwide. Arvato naturally supports clients' omnichannel processes, such as Click & Collect, retail availability, and Return-to-Store.
Many processes can be managed and individually adapted to your company requirements via Arvato's order management system aroma®:
– Click & Collect
– Omnichannel visibility of inventory
– Click & Reserve
– Instore ordering
– Ship from Store
– Mixed delivery options / order split
– Dropshipper module
Value added services for your B2B logistics
We offer you customer-specific labeling (boxes/ pallets) and sorting of cartons (e.g. by delivery or store number), as well as revision of inbound goods received at the warehouse
International transport network
Our transport management system ships about 50 million parcels worldwide, delivering directly to end-customers, retail stores and wholesale partners
Omnichannel videos at Arvato SCM Solutions
Success story C&A
In 2008, the German retail company C&A launched their Online Shop currently serving nine country shops, i.e. Germany, France and Switzerland, and others. Alongside Customer Care and Financial Services, the main focus is Logistics all provided by the service provider Arvato...
» All of our expectations were fulfilled 100 %. Short-term marketing campaigns and seasonal peaks can be handled without issue! «
Knut Brüggemann, Head of eCommerce Operations C&A Online
Award for our clients Douglas and C&A in the multichannel category
During the Shop Awards 2015 at the Internet World Business show, our clients Douglas and C & A were awarded with a prize in the multi-channel category. C & A won for its compelling Click & Collect lounges.
In Click & Collect, Arvato provides support with deliveries of online orders in the retail business, where we have two different basic variations:
- Easy delivery of parcels in the retail business and pick-up of returns
- Implementation of "Carrier Service Points" in the retail businesses
Today, Click & Collect is a viable solution in Germany, Netherlands, Belgium, France, Spain, Great Britain, Switzerland, Austria, Italy, Poland and Denmark. Other countries can be added on request.