Your gateway to the Smart Home Market!
Boost your business with our solutions through growth and cost efficiency. Your entry into the smart home market is our core
competency as well as our drive.
A top solution, end-to-end, enables you to ramp-up in 6 months with a low investment risk. As an integrated e-commerce and supply chain specialist, we are the market leader in the telecommunication industry and we will let you profit from our experience.
How can we promise you? Because we have over 25 years of experience in the telecommunications and high-tech industries. It is precisely these two markets that form the intersection of Smart Home.
Service is a key building block of DNA. Simple processes are our competence. Our task is to bring you and your end customers together.
That is why we have developed a solution that makes you grow fast at a low-risk on the Smart Home market. The Internet of Things brings new connected devices onto the market every day. Particularly the connection of devices in and around the home increases. We give you the opportunity to enter this market.
You profit from our success as a partner of Blue chip and startup companies as well as European telecommunication companies. What does that mean in concrete terms? Building on a modular principle, our service spectrum includes fast, out-of-the-box as well as customized solutions. The bottom line is: flexibility, speed and scalability at low risk. This allows you to concentrate on your core competences.
We offer a safe scalability for our partners. You can therefore focus on your core competencies and we take care of the rest. In doing so, our know-how and existing structures allows us to implement scale effects and to use resources as efficiently as possible.
For our customers, we combine SCM, CRM and finance solutions into an End2End service package.
Your added values
We put together customized solutions according to the modular system in order to find the perfect solution for you
With great know-how and existing structures, we can quickly, efficiently secure your entry into the market
Warehousing & Distribution
You can rely on a global partner in us. From more than 50 state of the art locations, we let the ideas of our partners become reality. B2B, B2C or B2B2C (and whatever else the future brings), all your sales channels are covered.
In the past 30 years, we have been able to amass second to none know-how, dealing with some of the best-known companies around the globe.
This means that you are able to rely on a scalable and efficient solution, no matter where your end customers are.
Sourcing & Procurement
Customer experience begins with the unboxing of a new product. We consult with you to deliver the best packaging design possible, sourcing all components such as: Packaging, Flyers, Card-Packs, Booklets, Card-Carrier, Stickers, Labels. For many of our clients we also purchase packaging material via European-wide reliable and experienced suppliers we have built partnerships with over the past 20+ years.
We take care of kitting and assembly, foiling and global transport management - all customized to meet your unique needs.
Our integrated SAP solution make Order Management simple. With more than 25 million orders per year, we offer you handling of orders in a decentralized warehouse management system, compatibility between several ERP solutions and speed in processing all customer orders and synchronising all systems involved. Do your customers need their orders on short notice or ASAP? Then we are the right partner for you.
Transport management is one of the most demanding tasks out there and we make sure that you and your customers are efficiently connected. You need high flexibility in your carrier portfolio, cost efficiency regardless of volumes as well as handling of transport documents. We offer a lot more than that: Transparent track & trace for you and your clients, flexibility in carrier selection with a roster of more than 100 professional carriers and above all, fast implementation due to our single carrier interface.
Value Added Services
Aside all other service packs, Arvato offers a full range of value added services alongside our solutions. These may include activities such as Kitting & Assembly, sourcing & design of packaging material, customizations on hard- & software, software updates and many more to make your life easier.
We treat Returns as an opportunity to generate added value for your brand; service excellence towards a distressed end customer is the key to gain customer loyalty in the long-run. Your customers are empowered through our SelfCare concept; but above all, we make sure that you are there for them when they need you, turning them from clients into loyal fans!
You are unique and so is the Business Intelligence that is relevant to your company. To address this very specific customer need, we offer you a Business Intelligence platform tailored to your informational needs, ensuring that you get the valuable insights that you need. Our customer-centric approach offers you your own individual data presentation format as well as all of your process data in one system. Need infos? We deliver it to you from more than 900 data fields in logistics and 8000 data fields in After Sales, because let’s be honest: You can’t manage what you can’t measure!
Time Critical Delivery
What really sets us apart as the link between you and your customers are our Time Critical delivery capabilities. Through our warehouse structure throughout Germany, including 26 express warehouses and one central warehouse we satisfy teh needs of your most demanding clients by screening same day deliveries and filtering from the regular process, tending tot hem with the urgency they need. One entire country, one day. Only with us.
Shop Development and Operations
We offer the full-service portfolio, from classic online shops right up to highly specialised brand websties. Arvato operates numerous webshops for well-known brands in almost every industry. Our extensive experience stretches across a multitude platforms including Demandware, Shopware, Magento and Hybris storefronts. We take care of the successful implementation, operation and optimisation of your customer focused online shop.
The use of online marketing offers a range of opportunities for companies. For example, it helps companies get a better understanding of the market and enables them to respond flexibly. Arvato offers a wide range of methods, which can be used either in combination with each other in a comprehensive concept or adapted specifically to the individual needs of the customer.
We make sure that your customers get the satisfaction, transparency and personal treatment they need every time they communicate with you. By offering Customer Service excellency and by treating every contact case as a chance to create a brand experience for your clients we help you to turn customers into loyal fans!