Omnichannel Fulfillment Solutions
A consistent brand experience throughout all your channels - globally
Our goal is to live up to your brand message, being the enabler to serve your customers best in every channel. Arvato provides you with the IT infrastructure to create a consistent brand experience supporting your loyalty program, providing online and offline customer care, being able to do B2B & B2C logistics and feed all financial data into your system.
Seamless omnichannel order fulfillment to give your customers a unique shopping experience.Peter Buse, Executive Vice President and Managing Director in the business unit Consumer Products at Arvato SCM Solutions
We are more than just a service provider, we are your partner
arvato`s Omnichannel Logistics Services
Arvato's transport management solution offers an established selection of transport providers for both inbound and outbound channels. Arvato continually reviews carriers to offer the latest market solutions and provides a range of options to meet customers' expectations on delivery times and price.
Trade & Tax Compliance
Compliance with international trade and customs regulations is an important aspect of global trade. In order to ensure problem-free supply of your goods to your customers abroad as well, Arvato gladly takes care of all necessary paperwork to comply with international regulations for customs clearance and verification documents. Arvato and its partners around the world meet all the international trade and customs regulations for you — so you can leave the paperwork to the experts.
"What sets us apart from all others? Long-term project experience. Access to all data. Analytical precision."
Our consulting team brings years’ of valuable e-commerce experience to give you tier-1 strategy consulting; providing you a partner for the ongoing optimization of your online businesses performance. Our experts consult strategically and operatively along the entire e-commerce value chain and utilize data from online analysis as well as our backend systems.
Our analytically thinking e-commerce experts with consumer goods and brand enthusiasm, get straight to the point.
The service includes:
- Development of a global e-commerce entry strategy for various markets and countries
- Estimation of sales volumes in various markets, business cases and operative forecasts
- Conception of internationalization strategies
- Omnichannel consulting
- Data based recommendations as to reducing returns volumes, shop audits and deep-dive shopping basket analysis
Warehousing & Distribution
Arvato has a global presence in America, Europe, the Middle East, Africa and Asia-Pacific, and operates more than 63 locations and storage areas with more than 1.3 million square meters. All locations are directly managed by Arvato employees. Arvato's combination of B2B and B2C expertise offers real added value. Arvato can both send pallets and pack parcels for the final customer and ship worldwide. Arvato naturally supports clients' omnichannel processes, such as Click & Collect, retail availability, and Return-to-Store.
Many processes can be managed and individually adapted to your company requirements:
– Click & Collect
– Omnichannel visibility of inventory
– Click & Reserve
– Instore ordering
– Ship from Store
– Mixed delivery options / order split
– Dropshipper module