Arvato understands that seamless returns service is essential to ensure that your customers return. Arvato offers automated processes for returns management expecially in the fashion segment , such as our bag-sorter conveyor system, which ensures that accepted high-quality returned products are instantly back into the system and ready to dispatch. Arvato can also provide added value services such as ironing, repacking, sewing and cleaning.
Premium returns processing
Arvato tailors returns processes to meet the brands' requirements - whether that means including a returns label with the outgoing parcel, or providing a web interface to allow the customer to print their own label.
Arvato provides a range of international returns solutions to support global brands and ensures that returns are back in the warehouse promptly, providing customers with timely confirmation of receipt.
Full transparency for returns processes
Always up to date
We ensure timely confirmation of returns, customer satisfaction and maximum availability in your online shop
Effective returns processes
Returned items are checked by us, graded and inspected for counterfeiting when required, and as well reconditioned if you want