We will provide you with your own support team that is aware of your individual requirements and implements them vis-a-vis your customers. This team is led by your personal customer manager. Your customer manager and his team work tirelessly for you and advise you on all matters related to the organization and control of the flow of materials, money and information.
What we can do for you
Our team members are available as competent partners for communicating with your customers - whether retailers or end consumers. Inquiries about your program or orders can be handled competently.
Frequently, there are questions pertaining to logistical or organizational processes. In these cases, our customer support for order inquiries, which addresses these requirements very closely, is available. For support of wholesale customers, we also make use of centralized key account management. We thus ensure that all overarching industry requirements can be coordinated and implemented. Furthermore, we can support you in tapping new markets.