We offer you full service that goes far beyond a simple provision of logistics services
VVA – between traditional publishing house distribution and book wholesaling
In our state-of-the-art logistics centers, we provide services with expertise acquired over five decades. We deliver on-schedule for you, in day-to-day business as well as at peak periods or for special campaigns. Our fine-tuned models for working hours, which make sufficient human resources available at all times, help ensure punctual delivery.
With us, you do not have any high fixed costs but instead pay sales-volume or structure-dependent prices for our services, industry-oriented innovations and comprehensive information services for all media and sales.
You achieve maximum bundling effects with shipments consisting of products from several publishing companies and our parking model. VVA’s small package rate is far below the industry average
Quality and performance guarantees
Orders are recorded on a daily basis, and 95 percent of orders are dispatched the day after invoicing. We guarantee that 99.5% of the delivery items will be error-free
Our sales system eBIS offers access to all the relevant publishing company data and thus provides optimal support for your distribution when tapping additional sales potential, advising your customers using current and targeted information as well as implementing your marketing measures
High-level export and secondary market expertise
In addition to traditional booksellers, we supply about 120,000 retail outlets, from grocery stores to gas stations.
We also deliver our customers’ products globally and, as an Authorized Economic Operator (AEO), benefit from expedited customs procedures. All necessary processes and documents are firm components of our delivery work flow
In order to meet your individual needs, we have put together teams specifically for publishers. These teams are led by your personal customer manager. Your customer manager and his team work tirelessly for you and advise you on all matters related to the organization and control of the flow of materials, money and information.
VVA offers publishing houses an extensive package of financial services; the effectiveness of this package is well recognized within the publishing industry. With our help, you can save a great deal on administrative tasks and thus on costs, at the same time notably increasing your financial security and liquidity.
As a VVA customer, you avoid big investments in your own logistics, because we operate three state-of-the-art distribution and logistics centers for you in Gütersloh, Verl and Gilching (Munich). We manage the distribution of more than 20,000 shipments from these centers to retailers and private customers every day. As one of the leading service providers in our industry, we are able to support you with a high level of expertise in all logistics-related matters -- in a personalized way and under economically favorable conditions.
Information & Data Management
Qualified information on the course of business is a prerequisite for goal-focused activity on the market. VVA and VM therefore offer you comprehensive information management, with includes time-tested standard reports as well as individual analyses that we carry out according to your specifications.
The VVA magazines service concentrates on support aimed at target-groups of magazine subscribers and offers an extensive full-service package for this purpose. It begins with data processing, including database management, and continues through magazine distribution to the complete processing of payments.
Privat Customer Service
Do you supply the end customer directly with your products? That’s no problem for us! We also provide a full service for this area of your business as well. We offer all services from a single source – from receiving orders to fulfillment to accounts receivable management.